Your PO Box could get you struck off!

Dear Members,

Richard Peeters of the Great North Business Centre has kindly provided this word of warning “Your PO Box could get you struck off!

Richard is an experienced businessman in his own right, which in my book means he can be trusted, because he gets it!. If you are looking for Registered Office or Mailbox services, I can recommend GNBC, because we use them. They also provide Call Handling, Office Suites for rent, nice staff, not officious landlord types, and a Board Room, with tea and coffee, and very good biscuits, that can be used for meetings of up to 10 people, with Audio Visual kit supplied. All at the right price. Based right opposite Hatfield station GNBC is very handy for London or International visitors. A shout out to Lord Salisbury and his team for their support.

You can contact Richard and his team on 01707 245424 or

 He says

“New rules for registered office addresses mean companies must always have an “appropriate address” as their registered office address and will not be able to use a Post Office (PO) Box for this purpose. See:

If you are currently using a PO Box as your registered office address, you will need to change it, otherwise Companies House will strike the company off the register.

An appropriate address is one where:

  • any documents sent to the registered office should be expected to come to the attention of a person acting on behalf of the company; and
  • any documents sent to that address can be recorded by an acknowledgement of delivery.

You can still use a third-party agent’s address if they meet the conditions for an appropriate address:
Registered Address Services and Mailbox Services like those offered by GNBC do meet these conditions.

Registered Address Service and Mailbox Service

Using GNBC as that third-party agent, you can set the Great North Business Centre as your company’s registered office address (instead of the PO Box).

Then, when documents are sent to your registered office and arrive at GNBC, the courier can record and acknowledge delivery to the sender, and we will notify you by email. This then complies with the two bullet points above

Furthermore, our mailbox service provides secure, dedicated storage for your mail, and you will be given a key to collect your mail during office hours, after receiving our email.

Extra Services
We would offer discounts on other services such as Meeting Room hire, and if you authorise us, we can:

  • forward your mail to you, either as it arrives or in batches
  • open and scan those documents, and email them to you
  • answer calls on your own dedicated phone line and in your company name (then email the caller’s details to you)


Other Benefits

 There are other benefits to those services even if you do not use a PO Box:

  • ensure your business is compliant with the new Companies House laws
  • give a professional impression to your clients
  • improve data security and physical security
  • improve personal safety and privacy
  • discounted services such as Meeting Room hire.”

For more information, see: Changes to UK company law from 4 March 2024 (

by Richard Peeters

Director, Great North Business Centre, Hatfield


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