Date(s) - 22/03/2018
8:30 am - 1:00 pm
Employees - Don't You Love Them!!! Well you probably need to, and problematic ones can undo a lot a good work, so it is good to have these skills up your sleeve. Debbie Glinnan is brilliant, she somehow helps opposing parties understand each other. Now that is clever! Fiona Bishop, an experienced management skills trainer, looks at the different types of challenges you have with your staff. She gives practical tips on how to give feedback to both good and poor performers in a way that is constructive and makes a difference. Debbie Glinnan draws on her mediation experience to look at how to deal with a disciplinary - the legal side of things, what you must do and why, and other options. She uses real-life examples so you can really understand why you need to act in a certain way. Attendees are encouraged to ask questions throughout. To reserve your place, click here.