1.8 Customer Retention – Holding onto your customers
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3.01 Introducing Parallel HR
Welcome to Our Course on Managing Human Relations Provided by Debbie Glinnan pf Parallel HR CLICK HERE to watch the video
3.04 HR Starting a New Employee
Welcome to our HR Video Series. Starting a New Employee CLICK HERE to watch the Video
2.2.1 The Three Phases of Communication
Looking at how to build Trust with your Staff and Customers.
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2.3 Customer Adoption Phases
Understand why different people engage with you in different ways.
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2.1.1 Your Brand – Why it matters
Understand more about how your business is built upon your Brand Values.
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9.2 Getting Started in Export
Welcome to our Video Series on Exporting. Video 2 Getting Started in Export For some businesses, Export is an ideal way to spread your risks and grow your business. Peter Jenkin has been running Partners in Export for many years … Read More
valma james –
The illustrations in the video I found extremely useful in understanding the importance of building customer trust, including when to bring in new products/services. Keywords for me today were the following: Promise- Trusts and identifying the future needs of clients. Nick, has developed and produced amazing business videos that are helping me to understand in the most simple way – how to brand and market my business.
Richard Peeters –
This video shows the overlapping products’ life cycle curves and makes it clear why you need to have the new products ready before the older ones are at peak maturity. It then shows the product development, and how new products arise from the loop of internal/external comms, team innovation and customer feedback. The trick will be translating this to our own different business situations!