2.2.1 The Three Phases of Communication

Looking at how to build Trust with your Staff and Customers.

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2.3 Customer Adoption Phases

Understand why different people engage with you in different ways.

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2.4 Customer Acquisition

Finding New Customers

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building teams
Team Building

Ch8 – Team Building This chapter explores the following questions:- Who should you have on your top management team? Should you grow your business? How does employing more staff cause problems? How should you build teams of people? Delegation vs … Read More

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